Vertex unifies SMS, OTP, WhatsApp and SMPP with the observability, governance and billing that enterprises expect from their communications infrastructure.
Every feature is built for reliability, observability and scale from day one.
Send messages from registered sender IDs with full template control. PTA-compliant delivery across all Pakistani operators with real-time DLR and automatic failover routing.
Sub-second one-time passwords with intelligent channel fallback. OTPs automatically route through SMS, WhatsApp or voice based on delivery success patterns.
Persistent SMPP binds with direct operator connections. Carrier-grade throughput, configurable windowing, and full support for long messages and concatenation.
Meta-verified WhatsApp Business solution with pre-approved templates, session messaging, rich media support, and seamless integration with your existing flows.
A single RESTful API that unifies every channel. Typed SDKs for Node.js, Python, PHP, Laravel, Go, Java, .NET and cURL with OpenAPI 3.1 specification.
Real-time dashboards showing delivery rates, operator breakdowns, latency percentiles and cohort funnels. Export raw DLR data for custom analysis.
Signed, retried and observable event delivery for every message state change. Configurable endpoints with HMAC signatures and dead-letter queues.
Enterprise-grade security with IP allow-lists, RBAC, audit logs, 2FA, DND compliance and PTA guidelines. SOC 2 aligned controls across the platform.
Prepaid wallet with real-time balance tracking, automated top-ups, detailed invoicing, tax handling and per-tenant pricing for multi-enterprise deployments.
Every message passes through a resilient, observable pipeline designed for high throughput.
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