Enterprise

Built for regulated, high-volume workloads

Dedicated SMPP binds, isolated infrastructure, five-nines SLA and a named support team — built for Pakistan's largest financial institutions, logistics operators and digital platforms.

SOC 2 aligned PTA compliant 99.99% SLA
SMPP Gateway
Enterprise specification
Protocol
SMPP 3.4, extended
Bind types
Transmitter, Receiver, Transceiver
Session persistence
Infinite with keep-alive
Message throughput
Configurable up to 10,000/sec
Encoding
GSM 7-bit, UCS-2, Latin-1
Concatenation
UDH, SAR (up to 8 parts)
Delivery receipts
Final, interim, buffered
Operator routes
Jazz, Zong, Telenor, Ufone
Network
PTCL, Transworld dedicated links
Monitoring
24/7 NOC with Grafana dashboards
99.99%
Uptime SLA
< 15min
Incident response
8.4B+
Messages routed
120+
Enterprise customers
Enterprise capabilities

Built for the most demanding workloads

Everything your compliance, operations and engineering teams need.

Dedicated infrastructure

Isolated message processing, dedicated database instances and reserved throughput. No noisy neighbours — guaranteed capacity when you need it.

Persistent SMPP binds

Carrier-grade SMPP with dedicated binds to Jazz, Zong, Telenor and Ufone. Configurable windowing, long message support and 24/7 NOC monitoring.

Compliance & audits

SOC 2 Type II reports, ISO 27001 alignment, PTA compliance, DND registry integration, and audit logs with 1-year retention.

99.99% uptime SLA

Five-nines availability backed by service credits. Multi-region redundancy with automatic failover and < 15 minute incident response.

Named support team

Dedicated CSM, solutions engineer, and priority support with 15-minute SLA. Weekly check-ins and quarterly business reviews.

Advanced security

IP allow-listing, RBAC with custom roles, 2FA enforcement, encryption at rest and in transit, and VPC peering available.

Custom rate limits

Configurable throughput caps, per-route prioritization, and traffic shaping. Dedicated API endpoints with no rate limiting for internal traffic.

Data residency

All message data stored within Pakistan on local infrastructure. Compliant with PTA data localization requirements.

Multi-tenant orchestration

Manage multiple brands, departments or clients from a single account with per-tenant pricing, billing and analytics.

Trusted by Pakistan's leading enterprises

See how enterprises like yours use Vertex to power their communications.

42% latency reduction
"Vertex cut our OTP delivery latency in half and gave us the audit trail our compliance team asked for two years ago. The dedicated SMPP binds eliminated the reconciliation errors we lived with for years."
AR
Ayesha Rahim
VP Engineering, Meezan Digital
40M messages migrated
"We migrated over 40 million monthly SMS messages from three different vendors to Vertex in a single weekend. The dashboards and analytics alone justified the switch."
OF
Omar Farooqi
Head of Platform, Bykea
99.97% delivery rate
"The SMPP gateway is rock solid. Our reconciliation errors dropped to near-zero after go-live. The 24/7 NOC support gives our operations team peace of mind."
SM
Sana Malik
Director of Operations, TPL Trakker
Get in touch

Talk to our enterprise team

Tell us about your volume, use case and compliance requirements. We'll put together a proposal within 24 hours.

  • Dedicated onboarding engineer assigned to your account
  • Custom SLA tailored to your business needs
  • Proof of concept with real traffic before commitment
  • Integration support for existing on-premise systems

Ready to move to enterprise-grade messaging?

Start with a free trial, then upgrade to Enterprise when your compliance and scale requirements demand it.